Are you ready to lead a dynamic team in shaping the future of IT infrastructure? Do you thrive in collaborative, development-focused environments on a global scale? Do you want to contribute to high impact projects?   In this role, you will manage a team responsible for Windows administration, VMWare, Mobile Device Management, and server & workstation provisioning and maintenance at Vectorworks. You will provide onsite support as necessary in an onsite/hybrid capacity at our headquarters in Columbia, MD. Vectorworks has offices in the US, UK, Canada, Australia, New Zealand, and Japan and is part of the global software group Nemetschek SE. As such you will be working with global teams to accomplish high level company goals.   Our systems development team plays a crucial role in shaping the future of Microsoft infrastructure across multiple brands within Nemetschek, with a focus on collaboration, automation, and global cooperation to achieve significant impact at scale.  

Do you thrive on providing quick, reliable, and efficient service that exceeds customer expectations? Do you enjoy supporting various markets and working with a dynamic global team?   In this position, you will have the opportunity to collaborate closely with the global sales team, supporting various markets in the US, UK, Canada, and more. You will play a pivotal role in providing exceptional customer service, maintaining office operations, and contributing to the success of sales initiatives. Additionally, you will work on cross-functional projects, interact with diverse teams, and have a direct impact on improving sales processes and customer satisfaction. This is a maternity cover position.    The Sales Operations team at our company is responsible for post-sale activities, including fulfilling license orders, assisting customers with portal setup and navigation, collaborating with the educational sector, and supporting marketing initiatives. They make a significant impact on the business by ensuring smooth operations and excellent customer experiences, ultimately contributing to customer retention.